Privacy Policy & GDPR Compliance

1. Information We Collect
We may collect the following types of personal information:
– Personal details such as your name, email address, phone number, and any information provided when you contact us or use our services
– Usage data, including your IP address, browser type, pages visited, time spent on pages, and other analytics
– Cookies and tracking technologies to enhance your experience on our site. You can manage your cookie preferences via your browser settings

2. How We Use Your Data
We use the information we collect to:
– Provide and improve our services
– Respond to your inquiries and offer customer support
– Send updates and promotional materials, if you have opted in
– Improve our website performance and analyze usage
– Comply with legal obligations

3. Legal Basis for Processing Personal Data (GDPR Compliance)
Under GDPR, we process personal data based on the following legal grounds:
– Your consent when you provide personal information voluntarily (e.g., signing up for newsletters)
– The necessity of processing your data to fulfill our contractual obligations (e.g., providing services you’ve requested)
– Our legitimate interest in improving our services, marketing to potential customers, or complying with legal requirements

4. Sharing of Information
We do not sell your personal information to third parties. However, we may share your data:
– With service providers who assist us in operating the site and delivering our services (e.g., hosting, payment processors)
– To comply with legal obligations, or in response to lawful requests
– If we are involved in a merger, acquisition, or sale of business assets, your information may be transferred to the new entity

5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR Compliance)
You have the following rights regarding your personal data:
– The right to access your data and receive a copy
– The right to correct or update your personal information
– The right to delete your data under certain circumstances
– The right to restrict or object to the processing of your data
– The right to withdraw consent for data processing at any time, where consent is the legal basis
– The right to data portability, allowing you to transfer your data to another service provider

To exercise any of these rights, please contact us at admin@cypher.com.my

7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You can request the deletion of your data at any time.

8. International Data Transfers
As part of our operations, we may transfer your personal data to third-party service providers located in different countries. We will ensure that appropriate safeguards are in place to protect your data during such transfers.

9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before submitting any personal data.

10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us at:
Email: admin@cypher.com.my
WhatsApp: +60 16-789 6582
Website: https://cypher.com.my